Eniks Izzy
@eniksizzy
Recent graduate in Mathematics and Education with customer service experience focused on problem-solving.
What I'm looking for
I am a recent B.Sc. Mathematics and Education graduate with hands-on customer service experience at a global logistics firm. I helped customers with shipment tracking and inquiries, resolved issues to ensure satisfaction, and collaborated with colleagues to improve service delivery.
I bring strong communication, conflict-resolution, and teamwork skills, and proficiency in MS Office (Word, Excel, PowerPoint). I am eager to apply my customer relationship and problem-solving abilities to contribute to a company focused on excellent service and continuous improvement.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
DHL
Jan 2024 - Jan 2025 (1 year)
Assisted customers with shipment tracking and inquiries, resolved issues to ensure customer satisfaction, and collaborated with team members to improve service delivery.
Education
Degrees, certifications, and relevant coursework
Nnamdi Azikiwe University
Bachelor of Science, Mathematics and Education
2022 - 2025
Completed a Bachelor of Science in Mathematics and Education with coursework in mathematics and pedagogical methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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