Endaloy S

Managed escalation and resolution of employee grievances, ensuring timely and consistent handling across multiple business units while maintaining confidentiality and compliance with company policies. Led investigations into ethics cases, coordinating cross-functional teams to gather facts, assess risks, and recommend appropriate actions to uphold organizational integrity. Reduced attrition by 37%

Led the processing and coordination of employee lifecycle events including terminations, leave of absence requests, promotions, internal transfers, contractor onboarding, and new hires. Managed HRIS data systems to compile, analyze, and report workforce metrics, supporting data-driven decision-making for HR leadership and business units. Developed and launched a Supervisor Training program targete

Coached managers on supervisory skills, leading a development initiative to enhance communication, clarify expectations, and improve team performance across departments. Designed and delivered Occupational Safety and Health (OSH) training to 300 employees, ensuring compliance with Jamaica’s OSH Act and improving workplace safety standards. Negotiated with insurance brokers to reduce company medica

Contributed to the development and implementation of new policies and procedures based on corporate guidelines for HR Processes and Employee Handbook. Developed and introduced employee initiatives including Employee of the Quarter and Wellness Program. Managed a HR Budget of JMD $3.5 million.

Managed Logistics and HR of USD $150,000.00 worth of epoxy flooring materials for Jamaica, Guyana, Suriname and filtered markets. Monitored and administered all personal Leave of Absence. Processed payroll for all staff members using QuickBooks.

Prepared annual budgets for the Human Rights Department to include employee training and development including the Accessibility Ontario Disability Act required training. Administered and managed the Employee Equity Survey for 3000 employees. Mediated employee disputes.

Managed all HR responsibilities for over 3000 employees. Set up and managed all employee benefits; trained and informed new employees regarding the utilization of the company provided benefits. Ensured bi-weekly payroll process was completed accurately and timely.

Completed the Level 1 SHRM SCP/CP course, preparing for the certification exam. This achievement signifies readiness for advanced HR professional roles.

Obtained a Certificate of Achievement in Pre-Law/Paralegal studies. This program provided foundational knowledge in legal principles and paralegal practices.

Earned a Certificate in Payroll Administration, demonstrating proficiency in payroll processes and compliance. This training enhanced skills in managing compensation and benefits.

Completed a Post Graduate Certificate in Human Resource Management. The program focused on advanced HR strategies and practices.

Achieved a Certificate of Achievement in the Jamaica Securities Course. This course provided an understanding of securities markets and regulations.

Graduated with a Bachelor's degree in Business Administration, majoring in Marketing and minoring in Human Resource Management. The curriculum covered core business principles and specialized areas in marketing and HR.