Open to opportunities

Alicia Edwards

@aliciaedwards

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Dynamic HR professional passionate about employee engagement and retention.

Jamaica

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What I'm looking for

I seek a role that promotes employee engagement and offers growth opportunities.

I am a dynamic and result-driven HR professional with a strong passion for developing and implementing HR strategies that foster a positive workplace culture. My experience spans overseeing administrative functions, managing employee relations, and ensuring compliance with labor laws and organizational policies. I have a proven track record in recruitment, training, records management, and HR software operations.

Throughout my career, I have demonstrated strong communication and leadership skills, focusing on continuous improvement in HR processes and operations. At Guardsman Group, I played a pivotal role in developing HR policies and procedures, addressing employee grievances, and conducting exit interviews to gather insights for organizational improvement. My commitment to enhancing employee engagement has led to successful initiatives that improved morale and retention.

Experience

Work history, roles, and key accomplishments

Human Resource Officer

Guardsman Group

Apr 2024 - Sep 2024 (5 months)

Assisted in developing and implementing HR policies, managed employee relations, and ensured compliance with labor laws. Coordinated recruitment processes, maintained employee records, and prepared HR reports for management. Conducted audits on HR processes and addressed employee grievances.

HR Policies Employee Relations Recruitment HR Compliance Management Data Protection Performance Reviews Auditing Payroll Processing Coordination

Human Resource Coordinator

Seprod Limited

Aug 2022 - Apr 2024 (1 year 8 months)

Administered employee benefits, managed recruitment activities, and advised on HR policies. Assisted in performance management system development and coordinated training programs. Led employee reward programs and handled labor relations.

Benefits Administration Recruitment Performance Management Training Employee Relations HR Policies Reporting

Loans Securities Clerk

Jamaica Teachers’ Association Co-operative Credit Union Ltd.

Nov 2016 - Aug 2022 (5 years 9 months)

Provided support regarding policies for credit union products, prepared reports on loan activities, and acted as a liaison for loan insurance. Conducted training sessions for new recruits.

Loan Processing Report Preparation Customer Service Training Liaison Insurance Communication Financial Reporting

Union Delegate

Bustamante International Trade Union

Jan 2016 - Jan 2022 (6 years)

Participated in collective bargaining negotiations, advised employees on labor relations, and ensured a safe work environment. Assisted with claims preparation for union members.

Employee Relations Claims Negotiation Communication Training

Education

Degrees, certifications, and relevant coursework

The University of the West Indies

Bachelor of Science, Management Studies

2017 - 2021

Grade: 3.74

Completed a Bachelor of Science in Management Studies with Honours, focusing on various aspects of management including human resources, organizational behavior, and strategic planning.