At Dermedix, I manage incoming wound care referrals, processing up to 15 new referrals per day and checking that referral information and supporting documentation are complete and accurate.
I coordinate patient intake, including insurance verification, consent forms, referral processing, and provider notifications. I also follow up on pending documentation and keep patient records and workflow statuses updated across multiple platforms.
Previously, at Care Solace, I connected clients with mental health and substance use support services and maintained a 98% compliance rate. At Texas Litter Control, I managed appointment requests and helped organize billing information for accurate processing.

