Open to opportunities

Grecia Interiano

@greciainteriano

Medical receptionist and remote virtual assistant who coordinated diagnostic testing, patient follow-ups, and insurance authorizations.

Honduras

Message

As a Medical Receptionist / Remote Virtual Assistant, I managed patient communications by phone, email, and SMS, including scheduling specialized diagnostic tests and follow-ups. I also created and updated patient charts and processed prior insurance authorizations.

At UnitedHealthCare, I coordinated appointments and service requests between members, medical offices, and internal departments. I maintained records while handling sensitive health information in HIPAA compliance and communicated with U.S.-based clients in English.

Experience

Work history, roles, and key accomplishments

Medical Receptionist / Remote Virtual Assistant

Unknown

Oct 2024 - Apr 2026 (1 year 6 months)

Managed patient communications via phone, email, and SMS, handling scheduling, cancellations, and follow-ups for specialized diagnostic tests. Created and updated patient charts, processed insurance authorizations, and triaged patient requests.

Patient Communication Scheduling Insurance Authorization eClinicalWorks AthenaHealth GMED Maestro Zendesk Salesforce Slack Microsoft Office Google Workspace

Medical Scheduler / Patient Coordinator

Unknown

Oct 2023 - Oct 2024 (1 year)

Assisted patients with appointment scheduling, cancellations, and rescheduling. Created new patient profiles, processed insurance documents, and used Slack for internal communication.

Appointment Scheduling Patient Coordination Insurance Processing Slack Customer Service

Advocate

UnitedHealthCare

May 2022 - Sep 2023 (1 year 4 months)

Coordinated appointments and service requests between members, medical offices, and internal departments. Managed scheduling inquiries and maintained accurate records in full HIPAA compliance.

Patient Advocacy Scheduling HIPAA compliance Customer Service English Communication