Looking for a job

Emma Ruchs

@emmaruchs

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Detail-oriented commercial maintenance scheduler optimizing operations.

Australia

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What I'm looking for

I am seeking a role coordinating maintenance and operations where I can improve scheduling efficiency, lead small teams, work closely with vendors/property managers, and deliver timely, high-quality outcomes.

I am a detail-oriented commercial maintenance scheduler with 5+ years coordinating maintenance for commercial properties, managing vendors, and leading maintenance teams to meet KPIs. I have a track record of improving scheduling procedures—implementing changes that reduced scheduling time by 15%—and improving day-to-day operational accuracy through process improvements.

I thrive under pressure while managing multiple trades and work orders, and I am proficient with maintenance scheduling tools, CRM and job-management software, and Microsoft Office. I seek opportunities to optimize business operations, enhance productivity, and maintain high standards of quality and timely completion.

Experience

Work history, roles, and key accomplishments

Operations coordinator

ExiisGroup

Jun 2024 - Oct 2024 (4 months)

Served as commercial maintenance and breakdown scheduler, managing preventative maintenance and coordinating vendors to meet KPI response times and ensure on-time completion of work orders.

Maintenance Scheduling Team Leadership KPIs Communication Time Management

Commercial Maintenance Scheduler

Eurofins APAL Laboratory

Jan 2024 - May 2024 (4 months)

Coordinated and scheduled preventative maintenance across commercial properties, led maintenance technicians, and implemented scheduling improvements that reduced procedures by 15%.

Scheduling Team Management Process Improvement Stakeholder Management

Receivals Assistant Manager

Eurofins APAL Laboratory

Jan 2019 - Nov 2023 (4 years 10 months)

Led daily receivals operations for soil and plant samples, implemented a tracking system that improved efficiency and accuracy by 20%, and ensured compliance with quarantine procedures.

Inventory Management Process Improvement Compliance Data Entry Team Leadership Microsoft Office Tracking Systems Communication

Trades Scheduler

Sims Refrigeration

Feb 2011 - Dec 2012 (1 year 10 months)

Scheduled trades and coordinated call-outs for breakdown maintenance across commercial properties while managing office administration, accounts, and client communications to meet monthly KPIs.

Trade Coordination KPI Tracking Xero Communication