Emmanuel Simeon
@emmanuelsimeon1
Customer service professional delivering exceptional client support, sales, and relationship management.
What I'm looking for
I’m a highly motivated customer-focused graduate with a Bachelor of Arts degree and strong hospitality industry experience. I pride myself on delivering excellent customer service, managing client relationships, and performing confidently in fast-paced environments.
In my recent role as a Customer Service Associates at Class Suit Limited, I attended to client enquiries, requests, and complaints professionally. I built and maintained strong customer relationships to improve client satisfaction and retention, while processing transactions accurately using POS systems and following proper cash-handling procedures.
Previously, as a Customer Service Assistant at Norton Industries (2022–2023), I engaged customers in a welcoming and professional manner and supported inventory tracking and reporting. I managed customer orders to ensure timely service delivery, while maintaining cleanliness and compliance with operational standards.
Earlier, as a Supervisor at Bates Garden Guest House, Ajah (2013–2014), I ensured compliance with hotel standards and prioritized customer satisfaction. I managed and assessed team members, helping establish and implement standard organizational protocols and procedures—an approach I still carry into every customer-facing role.
Experience
Work history, roles, and key accomplishments
Customer Service Assistant
Norton Industries
Jan 2022 - Jan 2023 (1 year)
Provided a welcoming, professional customer experience and managed customer orders to ensure timely service delivery. Assisted with inventory tracking and reporting discrepancies while maintaining cleanliness and operational compliance.
Guest House Supervisor
Bates Garden Guest House
Jan 2013 - Jan 2014 (1 year)
Ensured compliance with hotel standards to support consistent customer satisfaction. Led, trained, and assessed team members and established standard protocols and procedures for operations.
Customer Service Associate
Class Suit Limited
Jan 2025 - Present (1 year 4 months)
Delivered high-quality customer service by handling client enquiries, requests, and complaints professionally. Processed POS transactions accurately, maintained cash handling procedures, and kept transaction and stock records up to date.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Arts (B.A)
Earned a Bachelor of Arts (B.A) degree from the University of Uyo in 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Emmanuel?
You can contact Emmanuel and 90k+ other talented remote workers on Himalayas.
Message EmmanuelFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
