Open to opportunities

EMMANUELLA AZUDEY

@emmanuellaazudey

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Results-driven marketing professional with strong customer service skills.

Ghana

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What I'm looking for

I am looking for a dynamic role that fosters growth and allows me to leverage my marketing and customer service skills.

I am a results-driven professional with a diverse background in marketing, customer service, and administration. My experience includes developing and implementing strategic marketing campaigns that enhance brand awareness and improve customer engagement. I thrive in fast-paced environments and have a proven ability to maximize productivity and efficiency.

Currently, I work as a Marketing Personnel at Ramsys Infotech Solutions, where I collaborate with the sales team to create impactful marketing materials and strategies. My previous roles, including Front Desk Attendant and Passenger Handling Intern at Aviance Ghana Limited, have equipped me with strong organizational and multitasking abilities, allowing me to manage operations effectively and provide excellent customer service.

With a Bachelor of Arts in Geography & Resource Development from the University of Ghana, I am committed to continuous learning and professional growth. I am passionate about research and enjoy teaching and mentoring others, which reflects my dedication to personal and professional development.

Experience

Work history, roles, and key accomplishments

Current

Marketing Personnel

Current

Ramsys Infotech Solutions

Jan 2025 - Present (4 months)

Developed and implemented strategic marketing campaigns to enhance brand awareness. Collaborated with the sales team to improve customer engagement and created various marketing materials, including brochures and newsletters.

Strategic Marketing Brand Awareness Customer Engagement Marketing Campaigns Content Creation

Front Desk Attendant

Aviance Ghana Limited

Nov 2023 - Oct 2024 (11 months)

Managed cargo documentation and efficiently notified clients about imported goods. Generated proforma invoices and assisted clearing agents, while coordinating cargo operations for major courier services.

Logistics Coordination Customer Service Administrative Support Microsoft Office

Passenger Handling Intern

Aviance Ghana Limited

Nov 2022 - Jan 2023 (2 months)

Assisted with passenger check-in and boarding processes, ensuring smooth operations. Guided passengers to their designated gates, enhancing their travel experience.

Passenger Assistance Check In Processes Boarding Operations Customer Service Communication

Human Resources Intern

Aviance Ghana Limited

Mar 2021 - Apr 2021 (1 month)

Provided essential administrative support to the Human Resources department. Responsibilities included accurate data entry and maintaining organized records.

Administrative Support Data Entry HR Operations Organizational Skills Microsoft Office

Salesperson

Amazing Grace Wholesale

Jul 2018 - Aug 2019 (1 year 1 month)

Generated significant revenue growth through the implementation of strategic sales initiatives. Successfully built and maintained strong customer relationships, contributing to business success.

Sales Revenue Customer Relationship Management Strategic Sales Negotiation Communication Product Knowledge

Education

Degrees, certifications, and relevant coursework

Akwamuman Senior High School, Akosombo

General Arts, General Arts

Completed studies in General Arts, covering a broad curriculum in humanities and social sciences. Developed foundational academic skills and critical thinking.

University of Ghana, Legon

Bachelor of Arts, Geography & Resource Development with Sociology

Pursued a Bachelor of Arts degree, specializing in Geography & Resource Development with a focus on Sociology. Gained comprehensive knowledge in spatial analysis, environmental management, and social dynamics.