Open to opportunities

Asamoah Ingenious

@asamoahingenious

Message

Dynamic marketing professional with strong customer relationship skills.

Ghana

Message

What I'm looking for

I seek a role that challenges my skills and offers growth opportunities.

I am a motivated marketing professional with a proven track record in customer service and sales. My experience spans various roles, including a Freight Forwarder and Customer Service Representative, where I honed my ability to communicate effectively and build lasting relationships with clients. I thrive in challenging environments and am dedicated to contributing to the success of my organization.

Throughout my career, I have demonstrated my capability to manage multiple tasks efficiently, from preparing marketing strategies to conducting customer satisfaction surveys. My educational background in Marketing from Takoradi Technical University has equipped me with the necessary skills to excel in this field. I am passionate about leveraging my expertise to drive growth and enhance customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Marketing Agent

Current

Morkas GH limited

Jan 2024 - Present (1 year 5 months)

Responsible for product sales, presentations to government workers, training new employees, and maintaining customer records.

Sales Product Presentations Training Customer Relationship Management Inventory Management

Freight Forwarder

Noble Shipping Agency

Dec 2021 - Jan 2025 (3 years 1 month)

Utilized the icums platform for clearance documentation of pharmaceutical products and monitored cargo flights for timely clearance.

Documentation

Customer Service Representative

Mcottley Capital

Oct 2016 - Sep 2021 (4 years 11 months)

Handled customer care services, entered transactions, and prepared performance reports for the branch.

Customer Service Reporting Documentation Communication Skills

Marketing Officer

CC Microfinance

Jun 2015 - Aug 2015 (2 months)

Conducted customer satisfaction surveys and developed marketing strategies to enhance company outreach and performance.

Market Research Customer Satisfaction Marketing Strategy Data Analysis Communication Skills

Clearing Agent

Reynolds and associated freight

Sep 2012 - Aug 2013 (11 months)

Managed documentation and record-keeping for goods and vehicles at Takoradi Port, engaged in fieldwork for the goods clearing process, and assisted with clerical duties.

Documentation

Education

Degrees, certifications, and relevant coursework

Takoradi Technical University

Higher National Diploma, Marketing

2014 - 2016

Activities and societies: Sponsorship chairman for School of Business, Ambassador for YCampus Express, Event Organizer for ECHO HOUSE.

Studied various aspects of marketing including Financial Accounting, Business Law, Customer Communication, and International Marketing, which provided a comprehensive understanding of the marketing field.