Emmanuella Amanyo
@emmanuella_amanyo
Tech-savvy and detail-oriented Virtual Assistant || Editor || Copywriter || Community Manager
What I'm looking for
I am a highly organized and self-motivated professional with a strong background in digital marketing and project management. My experience spans over 5 years as a Virtual Assistant and Customer Support Executive, where I have honed my skills in managing multiple priorities, streamlining workflows, and enhancing client satisfaction. I have successfully implemented social media strategies that increased brand visibility and engagement, driving significant improvements in productivity and cost efficiency.
My educational background includes a Bachelor of Arts (Hons) degree in Political Science and Linguistics, complemented by a Verified Certificate in Project Management. I am currently pursuing a Master's in Digital Marketing and Business from Max Business School.
I am passionate about leveraging modern technologies and methodologies to deliver high-quality results. I thrive in dynamic environments and am committed to continuous learning and professional development, ensuring I stay at the forefront of industry trends and best practices.
Experience
Work history, roles, and key accomplishments
Freelance Virtual Assistant
Upwork
Jan 2019 - Jan 2025 (6 years)
Provided exceptional virtual assistance by managing inboxes, scheduling, and travel logistics, enhancing communication and productivity. Streamlined workflows using modern tools, resulting in significant improvements in time efficiency and client satisfaction.
Community Manager for Ghana
Oi Limited
May 2022 - Nov 2022 (6 months)
Built and maintained relationships within tech communities, driving brand awareness through social media engagement. Executed organic campaigns that significantly increased app installs and community participation.
Freelance Writer/Copywriter
Self Employed
May 2014 - Nov 2022 (8 years 6 months)
Drafted and edited high-quality content for various platforms, ensuring factual accuracy and professional standards. Increased client acquisition through compelling ad copies and SEO-optimized content.
Production Manager
Versatile Production Agency
Sep 2015 - Oct 2021 (6 years 1 month)
Managed production processes, reducing costs and enhancing service quality. Led meetings to improve team productivity and streamlined audition processes for better organizational standards.
Business Development Officer
National Petroleum Authority
Sep 2019 - Oct 2020 (1 year 1 month)
Organized stakeholder engagements and managed data for conferences, contributing to revenue generation. Enhanced record-keeping efficiency and improved outreach efforts through meticulous management.
Digital Marketing Strategist
Self Employed
Sep 2015 - Nov 2019 (4 years 2 months)
Leveraged social media and SEO strategies to boost brand visibility and lead generation. Managed digital marketing campaigns, achieving significant increases in engagement and communication effectiveness.
Education
Degrees, certifications, and relevant coursework
Max Business School
Master's, Digital Marketing and Business
Pursuing a Master's in Digital Marketing and Business with relevant coursework including WordPress, SEO, Web Analytics, and Social Media Marketing.
LearnAli
Certificate, Project Management
2022 - 2022
Completed a Verified Certificate in Project Management covering Project Life-Cycle, Risk Management, and Project Communication.
University of Ghana
Bachelor of Arts , Political Science and Linguistics
2015 - 2019
Grade: 3.5
Activities and societies: Debate Club
Graduated with honors
Relevant Coursework : Human Resource Development & Management, Public Administration, Public Finance Administration, Human Rights In Africa, Public Policy Making, Development in Administration, Policy Monitoring & Evaluation, Foreign Policy Analysis, Politics Of International Economic Relations, International Politics, Political Research
Tech stack
Software and tools used professionally
Xero
Salesforce
Insightly
LiveChat
Lucidchart
DocuSign
Shopify
Mailchimp
Gmail
Dropbox
Google Analytics
Crello
Microsoft Teams
Zendesk
HubSpot
Remote Team
Apollo
Trello
ClickUp
WordPress
Ahrefs
SEMrush
Google Sheets
Microsoft Excel
monday.com
TeamViewer
Typeform
Zapier
Wix
Squarespace
Kayako
Compiled
Tettra
QuickBooks
LinkedIn Sales Navigator
Canva
Evernote
Google Ads
FreshDesk
SurveyMonkey
Airtable
Hootsuite
Calendly
Sprout Social
Microsoft Dynamics 365
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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