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Emmanuel Caraballo

@emmanuelcaraballo

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Operations leader with expertise in fulfillment, people management, and inventory control.

United States

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What I'm looking for

I'm seeking an operations or fulfillment management role where I can lead teams, optimize processes, manage inventory and assets, and drive KPIs in a collaborative, growth-oriented company.

I am an operations leader with broad experience in fulfillment, people management, shipping and receiving, and inventory control. I bring a strong work ethic, attention to detail, and a focus on building productive teams.

Most recently I served as Assistant Operations Manager where I conducted hiring and driving evaluations, produced daily system health reports, approved timesheets in Dayforce, enforced SOPs, delivered corrective actions, and managed fleet and assets while maintaining accurate Excel trackers.

Earlier roles as shift lead and fulfillment trainer at JOKR, Google Express and Instacart sharpened my ability to meet KPIs (including OTIF >95%), train and retrain teams, audit inventory and quality, and manage high-volume order fulfillment and shipping/receiving workflows.

I am bilingual (English/Spanish), proficient with modern workplace and logistics tools, and eager to join an energetic, collaborative organization where I can lead teams, improve processes, and drive measurable operational results.

Experience

Work history, roles, and key accomplishments

Assistant Operations Manager

Motivate

May 2024 - May 2025 (1 year)

Managed day-to-day operations including hiring, approved timesheets and weekly schedules via Dayforce, delivered daily system health reports, and oversaw vehicle/assets and union technician compliance.

Operations Management Dayforce Asset Management Excel Team Leadership Compliance Performance Management

Shipping and Receiving Specialist

New York Blood Center

Feb 2023 - Apr 2024 (1 year 2 months)

Handled high-volume priority mail and packages, maintained receiving and purchasing documentation, and managed inventory and supply ordering to ensure vendor reconciliation and operational accuracy.

Inventory Management Document Scanning Purchasing Vendor Reconciliation Warehouse operations Quality Control Microsoft Office

Shift Lead / Warehouse Supervisor

JOKR

Jul 2021 - Sep 2022 (1 year 2 months)

Supervised shift operations, training and attendance, maintained OTIF above 95%, dispatched delivery associates to maximize efficiency, and managed facility and equipment maintenance.

Dispatching OTIF Optimization Equipment Maintenance Performance Tracking

Fulfillment Lead / Trainer

Google Express

Oct 2017 - Jan 2019 (1 year 3 months)

Led fulfillment operations to meet daily cut-offs and KPIs, conducted training and retraining to improve performance, and audited items and inventory to preserve quality.

Training Development KPIs Team Leadership Process Improvement

Shift Lead / Customer Service

Instacart

Nov 2015 - Jun 2017 (1 year 7 months)

Trained new employees, enforced weekly statistical goals, supported high-volume order fulfillment, and provided customer service for inquiries and promotions.

Customer Service order fulfillment Performance Coaching