Maxima Rosales Montiel

I am a hardworking, self-motivated Warehouse Lead with experience leading warehouse and fulfillment teams to meet production goals, maintain FIFO processes, and improve customer experience. I manage inventory, assist special fulfillment requests, and create SOPs to ensure consistency and control.

Previously I served as a Recruiting Coordinator and Driver Support Lead, coordinating talent acquisition, resolving escalated issues, leading performance reviews, and partnering to improve Zendesk processes and reporting. I am bilingual in Spanish and English and seek to grow within an inclusive team where I can apply leadership and process-improvement skills.