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Emily Benson

@emilybenson

Revenue Operations Senior Manager at Comcast Business, publishing regional sales performance decks and surfacing data gaps affecting sales recognition.

United States
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At Comcast Business, I publish monthly regional performance decks that improve visibility across sales and account management. I also surface data logic gaps and order-processing behaviors that affect sales recognition and regional performance.

After a regional merger, I led development of 19 performance dashboards for sales, installation, and account management. I also published new CRM data and segmented customer accounts to improve territory definitions and sales rep alignment.

At Northeast Div. Comcast Business, I owned pricing and profitability analysis for mid-market Ethernet products and created revenue recognition models and forecasting processes. I managed a four-analyst pricing team and played a key role in a billing system transition.

At IBM Corp., I supported global operations, budgeting, and cost centers across worldwide business units. My work spans revenue operations, sales analytics, financial modeling, and GTM strategy.

Experience

Work history, roles, and key accomplishments

CB
Current

Senior Manager, Field Sales Analytics and Operations

Comcast Business

Jan 2025 - Present (1 year 9 months)

Publishes 13 regional monthly performance decks to enhance sales and account management visibility. Drives business impact around end-of-month sales recognition by highlighting data logic gaps and order processing behaviors.

CB

Sr. Manager, Product Sales Support & Analytics

Comcast Business

Jan 2021 - Dec 2023 (2 years 11 months)

Led development of 19 performance dashboards post regional merger, enhancing visibility across sales, installation, and account management using Power BI. Published new CRM data and segmented customer accounts to optimize territorial definition and sales rep alignment.

Education

Degrees, certifications, and relevant coursework

University of New Hampshire logoUH

University of New Hampshire

Bachelor of Science, Business Administration

Bachelor of Science in Business Administration with a Finance major and Political Science minor.

Tech stack

Software and tools used professionally

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