
Natali Houston
@natalihouston
I build accurate financial reporting, compensation operations, and decision-ready dashboards.
What I'm looking for
I'm currently supporting Revenue Operations at Arrive, where I validate commission payouts, manage compensation workflows, and maintain reporting for approximately 150 sales representatives.
At Comcast, I modeled salary budgets and incentive plans, forecasted and reconciled compensation spend, and presented monthly performance insights for two business channels to senior leadership.
At MARTA, I built executive dashboards and Power BI reporting for more than 140 capital projects, supporting capital budgeting, ten-year planning, expenditure analysis, and Board reporting.
Earlier, I led billing and accounts receivable teams at Medidata, Brinks Global Services, and MTA Business Service Center. I've reduced billing errors by 30%, cut analyst onboarding time from two weeks to one week, and helped automate contract-review processes.
Experience
Work history, roles, and key accomplishments
Sales Operations Analyst
Arrive
Nov 2025 - Jul 2026 (8 months)
Analyzed compensation data and payout trends, developed reports and dashboards, and managed compensation processes for approximately 150 sales representatives. Oversaw monthly commission payouts of about $300K and administered sales compensation platforms including Xactly and Spiff.
Provided advanced financial analysis and modeling for compensation programs, presented monthly performance updates to senior leadership, and conducted scenario analyses to assess financial impacts. Partnered with HR, Payroll, and Finance to forecast and reconcile annual compensation spend.
Financial Analyst II
Jun 2023 - Feb 2025 (1 year 8 months)
Developed executive dashboards and financial analyses for MARTA's Board of Directors, performed lifecycle cost analyses, and monitored monthly expenditures for 140+ capital projects. Supported annual capital budget development and produced recurring financial reports including Budget vs. Actuals and variance analyses.
Portfolio Lead-Billing Operations Analyst
Jul 2020 - May 2023 (2 years 10 months)
Led a team of 3 Billing Operations Analysts, managed complex contracts ranging from $250K to $10M, and performed manual adjustments and data validation. Developed new billing procedures that cut onboarding time for new analysts from two weeks to one week and automated billing processes reducing contract review complexity by 10%.
Developed and implemented standardized billing processes, led a team of 3 analysts, and coordinated billing and invoicing for global and domestic customers. Implemented new billing procedures reducing billing errors by 30% and customer billing inquiries by 25%.
Senior Operations Analyst – Accounts Receivable
MTA-Business Service Center
Jul 2014 - May 2019 (4 years 10 months)
Promoted to Senior Analyst within 18 months, leading a team of 3 Analysts. Served as point of contact for executive-level escalations, generated invoices and reconciliations for various contract types, and assisted in system integration and training material creation.
Education
Degrees, certifications, and relevant coursework
University of Georgia
Certificate, Capital Projects Improvement
Capital Projects Improvement Programs Certificate from the University of Georgia, completed in 2023.
ASA College
Associate, Information Technology
Associate degree in Information Technology from ASA College, completed in 2018.
The City College of New York
Bachelor of Science, Economics
Bachelor of Science in Economics from The City College of New York, completed in 2012.
The City College of New York
Certificate, Bookkeeping and Accounting
Bookkeeping and Accounting certification from The City College of New York, completed in 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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