Open to opportunities

Emili Maldonado

@emilimaldonado

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Bilingual customer service professional with strong sales and tutoring skills.

United States

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What I'm looking for

I am looking for a role that allows me to utilize my customer service skills while providing opportunities for growth and learning.

My name is Emili Maldonado, and I am a dedicated professional with a strong background in customer service and education. I have honed my skills through various roles, including my current position as a cashier at Cash Express, where I assist customers with cashing checks and sending money internationally. My experience has equipped me with the ability to manage financial transactions accurately while maintaining a high level of customer satisfaction.

In addition to my role at Cash Express, I have worked as an assistant at Master Prestige Construction, where I managed various aspects of a residential construction business. My time as an academic tutor at Wharton Dual Language Academy allowed me to support students in becoming fluent Spanish speakers, demonstrating my commitment to education and community service. I am currently pursuing an Associate of Arts in Business with a focus on Accounting at Lone Star College Kingwood, further enhancing my skills and knowledge in the business field.

Experience

Work history, roles, and key accomplishments

Current

Cashier

Current

Cash Express

Jul 2024 - Present (1 year)

Responsible for cashing customer checks and facilitating international money transfers. Accurately recorded transactions by inputting numbers into an Excel balance sheet.

Microsoft Excel Customer Service Data Entry

Assistant

Master Prestige Construction

Jun 2023 - Jul 2024 (1 year 1 month)

Assisted in managing various aspects of a residential construction business. Supported operations to ensure smooth project execution.

Project Management Construction Administrative Support Business Operations

Academic Tutor/Teacher's Aid

Wharton Dual Language Academy

Sep 2021 - Jul 2022 (10 months)

Tutored students from pre-kindergarten to 8th grade, focusing on developing Spanish fluency. Aided teachers by preparing and organizing materials for lesson plans.

Tutoring Lesson planning Bilingualism

Sales Associate

Kids Foot Locker

Aug 2020 - May 2021 (9 months)

Engaged with customers to complete sales transactions and maintained an organized and sanitized sales floor. Achieved a new store record for the largest single customer sale.

Sales Customer Service Retail Operations Merchandising Communication

Education

Degrees, certifications, and relevant coursework

Lone Star College Kingwood

Associate of Arts, Business Field of Study Accounting

Currently pursuing an Associate of Arts degree with a focus on Business and Accounting. Expected to graduate in 2026, gaining foundational knowledge in business principles and accounting practices.