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Emilie Pinho

@emiliepinho

Human Resources Analyst at GKN Automotive supporting HR integration processes and improving HR documentation.

At GKN Automotive, I support HR operations during integration processes by managing employee queries, maintaining accurate records, and documenting HR processes.

Previously, I created technical documentation for wind industry products at Capgemini Engineering, applying Simplified Technical English and DITA standards. At Wipro Ltd., I reviewed multilingual content in French and Portuguese, produced translated summaries, and performed quality checks.

Experience

Work history, roles, and key accomplishments

Current

Human Resources Analyst

Current

GKN Automotive

Oct 2025 - Present (1 year)

Support HR operations during integration processes, manage employee queries, and maintain accurate records. Contribute to HR process improvements and documentation.

HR Services Documentation Process Improvement Stakeholder Management

Technical Writer

Capgemini Engineering

Aug 2024 - Sep 2025 (1 year 1 month)

Create technical documentation for wind industry products, applying Simplified Technical English (STE) and DITA standards. Coordinate reviews with subject-matter experts and ensure alignment with style guides.

Technical Writer STE DITA PTC Arbortext Editor Documentation Standards

Media Content Reviewer

Wipro Ltd.

Dec 2020 - Jul 2024 (3 years 7 months)

Review and process multilingual content (FR/PT), ensuring SLA compliance and daily delivery targets. Produce translated summaries and perform quality checks.

Content Review Multilingual SLA Compliance Quality Checks French Portuguese

Customer Service Representative

Foundever

Jan 2017 - Dec 2020 (3 years 11 months)

Provided multilingual customer support via phone and email, resolving account, payment, and policy-related issues. Enforced platform policies and ensured customer satisfaction.

Customer Support Multilingual Problem Solving Policy Enforcement Zendesk