Emem Christopher

I am a versatile, customer-focused professional with over 5 years of experience across logistics, customer service, sales, and technical support. My career has allowed me to build strong communication, problem-solving, and multitasking skills while working with diverse teams and client bases, especially in USA logistics, e-commerce platforms, games, and tech support.

In my recent role at A1 Logistics, I excelled as a Customer Support Trainer and Sales Manager, where I was responsible for making outbound calls, booking clients, signing contracts, and negotiating prices with drivers and shippers. I also worked extensively with CRM systems and load boards, ensuring smooth operations and client satisfaction.

As a Technical Advisor at Webhelp, I honed my troubleshooting skills by solving technical issues through calls, chats, and emails. I actively listened to customer needs, helping them understand their policies and make informed decisions. My experience as a Game Support Agent further enhanced my ability to respond to in-game and technical support tickets, ensuring a positive experience for players.