Carlos Bazrbashi
@carlosbazrbashi
I resolve customer issues and drive international sales through strong client relationships.
PortugalWhat I'm looking for
I've supported customers at HCL Technologies in Lisbon, resolving service issues, coordinating on-site engineer visits, and creating training materials and assessment exams for new staff.
Previously at Sitel, I handled inbound calls and emails, troubleshot technical issues, coordinated technical support visits, and mentored colleagues on the floor. My work combines practical problem-solving with a consistent focus on customer satisfaction.
Before moving to Portugal, I built international sales experience in Dubai with Geo Honey, Green Valley Real Estate, and Paris Group, where I managed client relationships, supported global buyers, achieved sales targets, and led sales teams.
Experience
Work history, roles, and key accomplishments
Provided frontline customer support, assisting clients with service issues and arranging on-site engineer visits. Trained new staff members on internal systems and workflows, and developed training materials and assessment exams to improve team performance.
Education
Degrees, certifications, and relevant coursework
George Salim School
Diploma, General Studies
2000 - 2004
Completed a diploma at George Salim School in Aleppo, Syria, from 2000 to 2004.
Tech stack
Software and tools used professionally
Availability
Location
PortugalAuthorized to work in
Job categories
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