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elsayed elnadey

@elsayedelnadey

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Senior System Administrator and Digital Transformation lead optimizing enterprise IT and cloud migrations.

Egypt

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What I'm looking for

I seek a role driving digital transformation and cloud migrations where I can lead infrastructure modernization, improve ITSM, and deliver measurable business continuity and user satisfaction.

I am a Senior System Administrator and Digital Transformation professional with extensive experience designing, implementing, and maintaining enterprise-scale IT systems. I have led large cloud migrations, deployed DevOps and ITSM initiatives, and managed infrastructure across virtualization, Microsoft 365, and on-prem services to improve reliability and user experience.

My achievements include migrating five private data centers to Azure, deploying over 20 SharePoint Online file servers, configuring and managing 150+ web services, and implementing proactive VIP support and self-service portals. I combine technical depth (servers, AD, Exchange, VMware/Hyper-V, Nexthink) with project and change management to deliver measurable business continuity and digital transformation outcomes.

Experience

Work history, roles, and key accomplishments

Current

IT System Administrator

Current

Elaraby Group

Jun 2017 - Present (8 years 6 months)

Lead IT operations and digital transformation initiatives including migration of 5 private data centers to Azure, deployment of SharePoint Online file servers, and management of 150+ web services to improve service reliability and user experience.

Windows Server VMWare Hyper V Active Directory Exchange Online SharePoint Online ITSM

IT Business Analyst

Elaraby Group

Jan 2016 - Jan 2017 (1 year)

Bridged business and IT by gathering and translating requirements into digital solutions, developing project plans, and managing multiple digital transformation projects to ensure successful delivery.

Business Analysis Requirements Gathering Project Planning Stakeholder Management Process Mapping Digital Transformation Data Analysis ITSM

ITSM Engineer

Elaraby Group

Jan 2015 - Jan 2016 (1 year)

Managed IT service delivery including incidents, changes, releases and workflow design, and improved the ticketing system based on operational feedback to enhance departmental efficiency.

ITSM Incident Management Change Management Workflow Design Ticketing Systems Process Improvement

IT Support Engineer

Elaraby Group

Jun 2014 - Jan 2015 (7 months)

Provided desktop and application support, performed OS installations and maintenance, managed Active Directory permissions and Kaspersky, and resolved Office 365 client issues to maintain end-user productivity.

Desktop Support Active Directory Windows OS Office 365 Troubleshooting Kaspersky User Support Maintenance

IT Support Engineer

Hamad Company Center

Sep 2007 - Mar 2010 (2 years 6 months)

Resolved user issues, installed operating systems and applications, and performed maintenance on desktops, laptops, and printers to ensure consistent end-user operations.

Troubleshooting OS Installation User Support Installation

Education

Degrees, certifications, and relevant coursework

Faculty of Tourism and Hotels Managements

Bachelor's Degree, Management

2001 - 2005

Completed a bachelor's degree in department of management within the Faculty of Tourism and Hotels Managements, focusing on management principles relevant to hospitality and service industries.