Mohamed El Khateeb
@mohamedelkhateeb
I’m a Senior IT Systems Administrator delivering secure Azure cloud, Microsoft 365, and automation-driven migrations.
EgyptWhat I'm looking for
I’m a Senior IT Systems Administrator and Managed Solutions Specialist with 10+ years of experience in cloud infrastructure, Microsoft 365 administration, cybersecurity, and enterprise IT operations. I specialize in Azure cloud services and identity management, and I focus on building reliable, secure environments across multi-tenant setups.
In my recent roles, I’ve led OneDrive/SharePoint migrations using SPMT/PnP automation, engineered secure connectivity with route-based IPsec/IKEv2 site-to-site VPNs to Azure, and managed Entra ID/Azure AD, AAD Connect, and Conditional Access/MFA. I also deliver end-to-end Microsoft 365 governance with Purview and Defender for O365, run endpoint management with Intune/Autopilot and NinjaOne, and automate at scale using PowerShell (Az/Graph/PnP) for provisioning, policy enforcement, reporting, and remediation.
Experience
Work history, roles, and key accomplishments
Senior Managed Solutions Specialist
Ferrum Technology Services, LLC
Aug 2025 - Present (10 months)
Led OneDrive/SharePoint migrations using SPMT/PnP automation, managing discovery, cutover, and hypercare with post-cutover exceptions ≤1%. Operate Azure infrastructure and Azure Virtual Desktop, manage Entra ID/AD services with hardened GPOs, and deliver Microsoft 365 governance and endpoint security with SentinelOne and ThreatLocker.
Service Desk Engineer II
Ferrum Technology Services, LLC
Aug 2023 - Aug 2025 (2 years)
Served as an L3 escalation point for complex issues across multiple Microsoft 365 tenants, administering Entra ID, Exchange Online, SharePoint/OneDrive, and compliance (DLP/retention). Performed SharePoint/OneDrive data migrations and supported Azure infrastructure and Nerdio environments for VM provisioning and troubleshooting.
Systems Administrator
Upland Software
Jul 2021 - Dec 2023 (2 years 5 months)
Acted as an L3 escalation point for enterprise technical issues, administering Sophos Central (DLP, application control, threat protection) and coordinating a telephony migration to GoToConnect. Managed SmartDeploy and Datto RMM for automated device management, and administered Exchange Online and Azure AD as a global administrator alongside VMware vSphere/ESXi and AWS WorkSpaces.
Senior Systems Administrator
FlairsTech
Jul 2016 - Jun 2023 (6 years 11 months)
Administered Office 365 and Windows Server 2012, managed Spiceworks asset/helpdesk workflows, and operated OpenStack cloud management. Supported end users and resolved issues across Windows 8.1/10, Office 365, and network/VPN infrastructure, while also managing an Asterisk VoIP PBX.
IT Support Specialist
Upland Software
Feb 2019 - Jul 2021 (2 years 5 months)
Provided L1/L2 support with escalation responsibilities, managing end-user requests via Zendesk within SLA requirements. Administered Office 365 and Azure AD, supported JumpCloud LDAP, and handled Atlassian tooling while partnering with InfoSec on log analysis and malicious attack tracing and coordinating endpoint security via Sophos Central.
IT Specialist
Jobmaster Human Capital Solutions
Jan 2015 - Jun 2016 (1 year 5 months)
Resolved Windows and Microsoft Outlook (POP3/IMAP/Exchange) issues and implemented a migration from Microsoft Exchange to Google Workspace mailboxes. Provided remote technical support to UAE and UK offices using Skype and remote support tools.
IT Help Desk Technician
Raya Data Center
Jan 2014 - Oct 2014 (9 months)
Resolved Windows and Microsoft Outlook issues including 802.1X network authentication problems. Managed MDT and SCCM for deployment/configuration and administered Call Visor Report System for monitoring telecommunications and managing user extensions.
Education
Degrees, certifications, and relevant coursework
Sadat Academy for Management Science
Bachelor of Management Information Systems, Management Information Systems
2009 - 2013
Grade: 3.23/4.0 (B)
Earned a Bachelor’s degree in Management Information Systems (MIS) from 2009 to 2013 with a GPA of 3.23/4.0 (B).
Availability
Location
EgyptAuthorized to work in
Salary expectations
Job categories
Skills
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