MKMohamed El Khateeb
@mohamedelkhateeb
I am a Senior Systems Administrator specializing in Azure and Microsoft 365.
EgyptWhat I'm looking for
I am a senior systems administrator with extensive hands-on experience managing Azure cloud environments, Microsoft 365 tenants, and on-prem Windows Server platforms. I operate as an L3 escalation point, lead migrations to SharePoint/OneDrive, administer endpoint protection solutions, and manage virtualization and remote management tooling.
I have led IT services teams and driven projects including telephony migrations and automated device management, while administering VMware, AWS Workspaces, Sophos, SentinelOne and enterprise networking equipment. I focus on delivering reliable, secure infrastructure and clear vendor and cross-team communication to resolve incidents and improve operations.
Experience
Work history, roles, and key accomplishments
Senior Systems Administrator
Ferrum Technology Services, LLC
Aug 2023 - Present (2 years)
Administrates client M365 tenants and Azure cloud services as L3 escalation point, leading data migrations to SharePoint/OneDrive and managing endpoint protection, Apple MDM, and network/NAS infrastructure.
IT Services Team Lead
FlairsTech
Jun 2023 - Dec 2023 (6 months)
Led IT services team and coordinated support, vendor purchasing, and escalations while ensuring SLA compliance and liaising with Microsoft support.
Systems Administrator
Upland Software
Jul 2021 - Dec 2023 (2 years 5 months)
Served as L3 escalation for endpoint and telephony projects, administering Sophos Central, Datto RMM, SmartDeploy, VMware vSphere, AWS WorkSpaces and Azure AD/Exchange.
Senior Systems Administrator
FlairsTech
Jul 2016 - Jun 2023 (6 years 11 months)
Administered Office 365, Windows Server 2012, and OpenStack cloud services, managed Spiceworks helpdesk, and resolved network, VPN, and Exchange issues as senior technical lead.
IT Support Specialist
Upland Software
Feb 2019 - Jul 2021 (2 years 5 months)
Provided L1/L2 support via Zendesk and DattoRM, monitored ticket queues, and collaborated with InfoSec on O365 incident analysis and IP tracing.
Education
Degrees, certifications, and relevant coursework
Sadat Academy for Management Sciences
Bachelor of Management Information Systems, Management Information Systems
2009 - 2013
Completed a Bachelor of Management Information Systems (MIS) from 2009 to 2013, focusing on information systems and management fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Salary expectations
Social media
Skills
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