Looking for a job

Ellie Borj Lardizabal

@ellieborjlardizabal

Customer Service VA skilled in scheduling, email and phone support, and logistics coordination, with proven accuracy and strong customer communication

Philippines

Message

What I'm looking for

I’m looking for full-time remote work supporting customers, coordinating schedules, or helping keep daily operations organized. I can accommodate US, UK, and Australian time zones.

Being a teammate at TaskUs Inc., I coordinated pickup and delivery appointments by phone and email, working with companies to arrange schedules and resolve booking concerns. I completed 80 to 90 tasks per shift against a daily quota of 60.

I also moderated user-generated comments against platform guidelines, processing up to 90 comments per hour against a target of 75.

At Alta Productions Group, Inc., I transcribed films, series, and reality television programs for local and international productions. I maintained 98% to 99% transcription accuracy while managing deadlines.

I support customer inquiries, appointment scheduling, and logistics coordination, and can also assist with transcription and administrative tasks.

I’m available for full-time remote work and can accommodate US, UK, and Australian time zones.

Experience

Work history, roles, and key accomplishments

Teammate

TaskUs

Sep 2022 - Jun 2023 (9 months)

• Coordinated pickup and delivery appointments through phone and email, communicating with companies to arrange schedules, resolve booking concerns, and help keep logistics activities on track. Managed customer communication and scheduling tasks while meeting daily productivity expectations.
• Consistently completed 80 to 90 tasks per shift against a daily quota of 60. Also moderated user-generat

Transcriptionist

Alta Productions Group, Inc.

Mar 2021 - Jun 2026 (5 years 3 months)

• Transcribed films, series, and reality television programs for local and international productions, converting audio and spoken content into accurate written transcripts. Maintained attention to detail and consistency while working with different types of media content.
• Maintained 98% to 99% transcription accuracy while managing deadlines and delivering work that met expected quality standar