Rachelle Ann Tabbay

Acted as a point of contact for caregivers and nurses via phone, addressing scheduling, cancellations, and appointment needs. Ensured compliance with internal policies and industry standards by monitoring regulatory changes and maintaining accurate documentation.

Reviewed user-generated content, including comments, submissions, and media to ensure alignment with community guidelines and editorial standards. Responded to user inquiries through phone calls, offering clear and empathetic communication.

Handled high-volume inbound calls, chats, and emails to assist customers with product inquiries, order status, returns, and billing concerns. Processed online orders, exchanges, refunds, and replacements while maintaining accuracy and efficiency.

Pursued a Bachelor of Science degree with a major in Office Administration. Developed skills in administrative support, customer service, and office management.