Ella Mir

I am a dedicated client experience specialist and data processor with extensive experience supporting patient assistance programs and managing high-volume document processing. I was selected for a specialty team for my quick learning and reliability, run the specialty team's email workflow, process Spanish documents nationwide, and consistently meet and exceed processing quotas while following strict medical and privacy protocols.

I bring strong customer-service and administrative experience from salon and front-desk roles, plus hands-on skills with Salesforce, Microsoft Outlook and Teams, Google Workspace, and multi-screen navigation. I am focused on accuracy, teamwork, and continuous improvement as I pursue roles that combine healthcare administration, data processing, and customer experience.