Ella B
@ellab
Technical Program Manager and Product Manager building AI-enabled tools with Agile delivery, governance, and adoption metrics.
United StatesWhat I'm looking for
I’m a Technical Program Manager who drives 0→1 delivery of internal AI tools from concept through launch, with a strong focus on governance, risk mitigation, and stakeholder alignment. At Microsoft (via Kforce), I built human-in-the-loop oversight for AI outputs and owned Agile execution in Azure DevOps—backlogs, user stories, acceptance criteria, and technical requirements—so engineering could move fast without losing accuracy or compliance.
Before that, I shaped product direction as a Product Manager by translating research into actionable roadmaps, aligning UX, engineering, customer success, and marketing around measurable adoption and KPI outcomes. Earlier in my career, as an Associate Software Engineer at Optum (UnitedHealth Group), I shipped member-facing features in regulated environments and improved testing and onboarding through disciplined engineering practices.
Experience
Work history, roles, and key accomplishments
Led 0→1 delivery of four new internal AI tools from concept to launch and owned Agile execution in Azure DevOps. Designed human-in-the-loop AI governance, managed dependencies and risk, and defined adoption metrics to drive uptake.
Product Manager
Rita Group
May 2024 - Jun 2025 (1 year 1 month)
Owned AI feature development end-to-end, including MVP definition and launch, and built a 36-story roadmap using impact, complexity, and dependencies. Led Scrum ceremonies and conducted market and user research, partnering across engineering, UX, customer success, and marketing to improve engagement and satisfaction.
Built and launched a member-facing feature for 564K daily visitors in a regulated healthcare environment using Docker/Kubernetes. Improved code coverage from 70% to 95% via structured end-to-end testing and led a 50+ page documentation migration to improve onboarding.
Program Manager
Key to the City – Facebook Global Digital Challenge
Feb 2018 - Jan 2021 (2 years 11 months)
Led the design and execution of two grassroots digital campaigns reaching 30M+ people and defined goals, audience needs, and success metrics. Recruited and led a 35-person team and 140 volunteers, built partnerships with organizations including the United Nations, and increased engagement to 45%.
Education
Degrees, certifications, and relevant coursework
University of Washington – Michael G. Foster School of Business
Master of Science in Information Systems, Information Systems
Master of Science in Information Systems at the University of Washington (Michael G. Foster School of Business), completed in June 2025.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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