Daniel Gibbon

Partner with executive leadership to drive operating rhythm, portfolio planning, and execution across a 140+ person technology organization. Lead portfolio governance with OKRs, performance tracking, and executive reporting to improve visibility into progress, risks, and interdependencies.

Translated business priorities into roadmaps, workplans, and decision frameworks guiding cross-functional execution across product, engineering, and business teams. Owned financial and resource planning (budgeting, forecasting, vendor management) and workforce planning to align capacity and investments to evolving strategy.

Managed a portfolio of complex programs across supply chain, fulfillment, and data platforms supporting enterprise client operations. Led a Salesforce transformation transitioning 400+ customer service representatives across 30+ stakeholders, delivering on time and within budget.

Led delivery of large-scale healthcare programs managing 20+ concurrent initiatives across IVR, email, SMS, and web-based platforms. Resolved enterprise authentication issues across 80+ domains without service disruption and served as an operational SME, improving efficiency, scalability, and compliance.

Managed clinical and regulatory programs including milestone tracking and coordination across multiple client engagements. Supported FDA submissions and regulatory documentation, coordinating audit processes and data management to enable compliant delivery.

Completed the MIT Sloan certificate Artificial Intelligence: Implications for Business Strategy.

Earned a Bachelor of Science in Business Management at Salem State University.