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Eljoenai Botha

@eljoenaibotha

Customer-focused sales assistant and cashier who reliably turns inquiries into sales through dependable service.

South Africa
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What I'm looking for

I’m looking for a customer-facing role where I can apply dependable service, accurate cash handling, and consultative product guidance—while growing my lead-generation and people-support skills in a supportive environment.

I’m a dedicated, customer-focused professional with a proven track record of reliability and punctuality. I deliver exceptional service by staying proactive, maintaining a positive attitude under pressure, and keeping client satisfaction at the center of every interaction.

In my sales and cashier roles, I’ve managed customer concerns, inquiries, and returns with professionalism to create positive client experiences. I guide customers using comprehensive product insights and comparisons, and I handle accurate opening/closing and cash drawer operations to ensure trust and consistency. I also collaborate with colleagues to drive sales achievements and improve overall store effectiveness.

Previously, I worked as a Lead Generator where I scheduled sales appointments, contacted potential customers from marketing lists, and followed up to build trust and nurture relationships. I’m motivated by engagement through social media and effective research strategies, and I’ve strengthened my people-management foundation through my People Management Programme.

Experience

Work history, roles, and key accomplishments

PE

General Worker/Cashier

PepHome

Oct 2019 - Sep 2020 (11 months)

Handled cash drawer opening and closing to maintain accurate cash records. Provided dependable customer service, supported repeat business through customer relationships, and assisted with inquiries while working flexible schedules and extra shifts as needed.

Education

Degrees, certifications, and relevant coursework

ME

Merseta

Merseta Certificate (NQF Level 5), People Management

2023 -

Completed the People Management Programme (NQF Level 5) through Merseta, covering leadership and team management topics in a work context.

RS

Randfontein High School

Matric (Higher Senior Certificate), General Education

2015 -

Completed Matric (Higher Senior Certificate) at Randfontein High School.

Tech stack

Software and tools used professionally

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