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@nabeelahhoosain
Dedicated individual with strong customer service and communication skills.
I am a motivated and hardworking individual with a strong eagerness to learn and adapt to new environments. My experience in customer service roles has honed my communication skills, allowing me to effectively engage with customers and address their needs. I thrive in high-pressure situations, consistently demonstrating resilience and professionalism.
Throughout my career, I have held various positions, including Frontline Cashier and Sales Person, where I developed my abilities in customer relationship management and sales strategies. I take pride in my attention to detail and my commitment to achieving targets, ensuring that I contribute positively to my team's success.
With a solid foundation in administrative tasks and a keen understanding of market trends, I am well-equipped to support business operations and drive sales growth. I am excited about the opportunity to bring my skills and dedication to a new role where I can continue to grow and make a meaningful impact.
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Work history, roles, and key accomplishments
Dino's Hardware
Managed frontline cashier and reception duties, including greeting customers, answering inbound calls, and handling cash transactions. Processed refunds and exchanges, and accurately captured invoices.
Smart Build Hardware
Effectively presented offerings, negotiated terms, and closed deals to achieve sales targets. Identified leads and prospects while monitoring market trends to refine sales strategies.
Smart Build Hardware
Inspected and recorded incoming goods, verified shipments against purchase orders, and reported discrepancies. Prepared and processed orders for shipping, ensuring accurate packaging and labeling.
Degrees, certifications, and relevant coursework
Matric, General Studies
2018 - 2021
Completed secondary education with a focus on English, Afrikaans, Maths Literacy, Life Orientation, Geography, Business Studies, and Life Sciences. Developed foundational knowledge across various subjects.
Software and tools used professionally
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