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Elizabeth Riggleman

@elizabethriggleman

Member Services Support at Physician Health Partners, connecting members with benefits, appointments, and care coordination.

United States
Message

At Physician Health Partners, I verify member benefits and complete health-needs assessments. I educate members about their benefits, identify barriers to care, schedule appointments, and create referrals to care coordination when needed.

At Hatch Co, I educated customers about healthy sleep and helped troubleshoot product issues. I also tested products and applications and provided feedback for research and development.

At Denver Public Schools, I provided administrative support to the principal and faculty and nursing support to students. I proposed and implemented a hiring process later adopted by the district, and helped develop and implement student health plans under a nurse’s direction.

Earlier, at St. Joseph Hospital, I served as a liaison among patients, providers, administrative staff, and regulatory agencies. At St. Anthony Hospital, I analyzed and created reports from intake assessments, patient surveys, and clinician data while supporting behavioral health programming.

Experience

Work history, roles, and key accomplishments

HC

Customer Support Representative

Hatch Co

Aug 2018 - May 2022 (3 years 9 months)

Educated customers on the benefits of healthy sleep and provided troubleshooting for product issues. Participated in product testing, feedback for R&D, and new product initiatives.

SH

Patient Representative Support

St. Joseph Hospital

Jan 2011 - Jun 2013 (2 years 5 months)

Served as liaison for patients, providers, administrative staff, and regulatory agencies. Resolved issues and identified opportunities to improve patient experience, while managing sensitive patient information.

Education

Degrees, certifications, and relevant coursework

Elizabeth hasn't added their education

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Tech stack

Software and tools used professionally

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