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KQ NelsonKN
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KQ Nelson

@kqnelson

Healthcare Referral Coordinator at Legacy Hospital managing pediatric referrals across 15+ clinics to improve specialist access.

United States
Message

At Legacy Hospital, I manage a hospital-wide pediatric referral system across 15+ clinics, helping ensure timely access to specialists and continuity of care.

I work with physicians, nurses, and administrative staff to streamline referral workflows. I’ve also trained and deployed as a float pool team member, providing clinical support across pediatric clinics.

At Seattle Children's, I managed high-volume scheduling, verified insurance coverage, and obtained prior authorizations for pediatric patients and families. I maintained EHR records and coordinated correspondence between patients and providers.

Earlier, at EvergreenHealth, I provided front-desk services including patient check-in, insurance authorization, and appointment scheduling. I hold a Bachelor of Arts in Human Resources Management from Grand Canyon University.

Experience

Work history, roles, and key accomplishments

LH
Current

Referral Coordinator

Legacy Hospital

Aug 2025 - Present (1 year 3 months)

Managed a hospital-wide pediatric referral system across 15+ clinics, ensuring timely specialist access and improved continuity of care. Collaborated with physicians, nurses, and administrative staff to streamline referral workflows and maintained HIPAA compliance.

Seattle Children's logoSC

Patient Access Coordinator

Nov 2024 - Aug 2025 (9 months)

Delivered compassionate customer service to pediatric patients and families, managed high-volume scheduling, verified insurance coverage, and obtained prior authorizations. Maintained accurate patient records in EHR and coordinated correspondence.

EvergreenHealth logoEV

Patient Service Representative

Jun 2024 - Oct 2024 (4 months)

Delivered full-spectrum front-desk services including patient check-in, demographic verification, insurance authorization, and co-pay collection. Scheduled appointments and maintained HIPAA-compliant patient records.

Education

Degrees, certifications, and relevant coursework

Grand Canyon University logoGU

Grand Canyon University

Bachelor of Arts, Human Resources Management

2023 - 2025

Bachelor of Arts in Human Resources Management with a focus on organizational development, staff training, and workforce leadership.

Northern Arizona University logoNU

Northern Arizona University

No degree, Business Marketing

2020 - 2022

Completed two years of study in Business Marketing.

Tech stack

Software and tools used professionally

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