Elizabeth Ngima
@elizabethngima
E-commerce professional with expertise in content and operations management.
What I'm looking for
I am a highly motivated e-commerce professional with a proven track record in content and operations management. My experience spans over several years, during which I have honed my skills in project management, data entry, and strategic execution. I am passionate about optimizing operations and enhancing user experiences, which has led to significant revenue growth in my previous roles.
At Jumia Kenya, I have successfully managed data accuracy and integrity, developed Standard Operating Procedures, and collaborated with cross-functional teams to boost sales by 30%. My meticulous attention to detail has been instrumental in reducing content errors and improving overall customer satisfaction. I am eager to leverage my skills in a detail-oriented role that values data accuracy and team success.
Experience
Work history, roles, and key accomplishments
Head of E-Commerce; Content Production & Data Management
Jumia Kenya
Feb 2017 - Present (8 years 7 months)
Managed and updated product information, images, and pricing on the e-commerce website, ensuring accuracy and consistency across all platforms. Developed and implemented Standard Operating Procedures (SOPs) to streamline workflows, improve efficiency, and ensure consistency across operations.
Content Quality Control Associate
Jumia Kenya
Aug 2015 - Jan 2017 (1 year 5 months)
Thoroughly proofread product descriptions, correcting errors to ensure accurate and polished content before items are published on the website. Executed regular and timely updates of product information and content on the website, ensuring accuracy and relevance.
Content Writer
Jumia Kenya
Sep 2014 - Jul 2015 (10 months)
Managed product catalogs and categories, product variations, and ensured product attributes were correctly updated. Conducted meticulous proofreading of final drafts of web pages to eliminate errors and maintain high-quality content.
Education
Degrees, certifications, and relevant coursework
Coursera
Certificate, Data Analytics
Currently pursuing a Google Data Analytics certificate through Coursera, focusing on data analysis techniques and tools. Expected completion by October 2025.
Coursera
Certification, Project Management
Completed the Google Project Management Certification through Coursera in 2023. Gained expertise in project planning, execution, and agile methodologies.
Sunway University
Diploma, Business Administration
Obtained a Diploma in Business Administration from Sunway University, Malaysia, between 2011 and 2012. Studied core business principles and administrative practices.
Limuru Girls School
Secondary Education, General Studies
Completed the Kenya Certificate of Secondary Education at Limuru Girls School from 2004 to 2007. Focused on a broad curriculum to prepare for higher education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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