Mercy Mutisya
@mercymutisya
Detail-oriented professional specializing in data entry and business strategy.
KenyaWhat I'm looking for
I am an analytical and organized professional with a strong background in data entry, file management, bookkeeping, and customer service. My experience spans various roles, including my recent position as an E-Commerce Specialist, where I successfully launched and scaled an online store specializing in women's apparel. Through effective collaboration with vendors and suppliers, I negotiated favorable terms and maintained a diverse product catalog, ultimately increasing sales efficiency by 20%.
Prior to this, I worked as a Sales Personnel, where I enhanced the sales team's capabilities, boosting productivity by 30% and driving sales engagement by 40%. My commitment to customer satisfaction is evident, as I achieved a 75% satisfaction rating for three consecutive months. With a Bachelor of Science in Financial Engineering and certifications in Virtual Assistance and Data Analytics, I am equipped with the skills necessary to deliver strategic solutions that propel business growth.
Experience
Work history, roles, and key accomplishments
E-Commerce Specialist
MI-ELEGATE
Jan 2024 - Present (1 year 6 months)
Successfully launched and scaled an ecommerce store specializing in women's apparel. Collaborated with vendors and suppliers to negotiate favorable terms and maintained a diverse product catalog. Managed end-to-end processes, increasing sales efficiency by 20%.
Treasurer
Unashamed Charity Group
Jan 2019 - Present (6 years 6 months)
Managed in-house bookkeeping, budgeting, and financial planning. Ensured effective allocation of resources and adherence to financial goals.
Sales Personnel
Retail Store and NKSS
Jan 2022 - Jan 2023 (1 year)
Enhanced sales team capabilities, boosting productivity by 30%. Promoted products to customers, increasing engagement and driving sales by 40%. Resolved customer inquiries and concerns, achieving a satisfaction rating of 60%.
Administration Assistant
Nkaimurunya High School
Jan 2020 - Jun 2020 (5 months)
Maintained and organized records and filing systems, ensuring easy access to critical documents. Provided comprehensive administrative support for daily office operations while handling sensitive information with discretion.
Education
Degrees, certifications, and relevant coursework
KUKirinyaga University
Bachelor of Science, Financial Engineering
2020 - 2024
Activities and societies: Engaged in project work related to Derivative Hedging Strategies.
Studied Financial Engineering with a focus on Derivative Hedging Strategies. Relevant coursework included Financial Accounting and Reporting, Derivatives, Applied Mathematics, R Programming, and Applied Statistics.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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