Looking for a job

Elizabeth Amer

@elizabethamer

Message

Customer service professional at The Outreach Team who provided program information and documented caller interactions.

United States

Message

What I'm looking for

I'm seeking to leverage my customer service expertise in a dynamic, team-oriented setting.

At The Outreach Team, I conducted outbound calls to share information about programs and services, answer questions, and address concerns. I documented call outcomes and followed established scripts and procedures while working toward assigned calling and productivity goals.

At Metro Dermatology, I supported patients as a Medical Receptionist, assisting with medical billing and scheduling. I speak English and Spanish and have experience with customer service, front desk support, and data entry.

Experience

Work history, roles, and key accomplishments

Caller

The Outreach Team

Sep 2025 - Sep 2026 (1 year)

Conducted outbound calls to provide information about programs and services, documented call outcomes, and met productivity goals in a remote environment.

High Volume Calls Phone Communication Communication Skills Active Listening Customer Service Data Entry Computer Literacy

Medical Receptionist

Metro Dermatology

Aug 2024 - Mar 2026 (1 year 7 months)

Provided friendly and efficient customer service in a medical office, handling transactions, medical billing, and patient interactions. Utilized bilingual skills in English and Spanish to support communication.