Sierra Lance

I am a detail-oriented customer service professional with over five years of experience and two years in customer-facing banking. I consistently apply strong communication, cash-handling, and problem-solving skills to support members and customers effectively.

In my current role as a Financial Services Representative, I process payments, open accounts, handle consumer loan applications, and maintain accurate cash drawers while coordinating with internal teams to resolve member needs and maximize satisfaction.

I bring leadership experience from retail and food-service roles, including training staff, maintaining safety and quality controls, and streamlining workflows to improve service and operational efficiency.