Elijah Liv Ballaran

I’m a customer-focused professional with hands-on experience in technical support, customer service, sales, and basic backend operations. I communicate effectively across email, live chat, and phone support while handling concerns, maintaining CRM records, managing follow-ups, and closing sales opportunities with confidence. In my role as Senior Sales Support (Non-Voice and Voice), I managed customer transactions from inquiry to completion and coordinated with internal teams to resolve scheduling, backend, and account-related issues.

My experience also includes providing technical support for QuickBooks users, resolving billing, account, and software troubleshooting concerns, and guiding customers with clear step-by-step instructions. I bring organization, initiative, and reliability to administrative support, customer management, sales assistance, and backend coordination—always aiming for positive customer experiences and results-driven outcomes.