Eleni Kokkinou

Organizing and coordinating teams to achieve event goals and meet deadlines. Evaluating risks and developing strategies to minimize their impact.

Consistently achieved and exceeded sales targets for telecommunication products and services. Expertly advised customers on a wide range of mobile, internet, and TV services.

Provided excellent customer service in a fast-paced tourist environment, ensuring guest satisfaction. Effectively managed inquiries, resolved issues, and provided information to a diverse international clientele.

Gained in-depth knowledge of fundamental psychological principles applicable to customer interactions. Cultivated strong communication and active listening abilities, crucial for understanding and responding to client needs. Mastered techniques for identifying and managing customer emotions, as well as resolving conflicts to ensure positive outcomes and foster customer loyalty.

Acquired a comprehensive understanding of the fundamental principles of clinical psychology. Explored theoretical frameworks and practical applications within the field. Developed insights into various approaches to psychological well-being and mental health.

Developed a deep understanding of non-verbal communication, with a focus on its practical application in forensic psychology. Enhanced observational and analytical skills crucial for interpreting behavior in legal contexts.

Undertook comprehensive training in forensic criminology, covering key concepts and their real-world implications. Broadened expertise in criminal behavior, investigative techniques, and the psychological aspects of the justice system.