Looking for a job

Ioanna Georgakopoulou

@ioannageorgakopoulou

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I build partnerships, customer experiences, and growth initiatives for technology-enabled service businesses.

Greece

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What I'm looking for

I'm looking to build partnerships, customer-focused growth initiatives, and innovative services where I can combine marketing, research, and business development.

At CLEAN i.T, I built partnerships with METLEN Group, Blueground, LAMDA Development, RAFNAR and Cardlink, helping expand services into 16 new areas across Greece. I also supported a €400K investment round through forecasting and CRM analysis.

I've led digital product, CSR, service expansion and customer loyalty initiatives, while grounding my work in marketing research and customer insight. My background spans international forums, tourism and trade research, sponsor engagement, and executive communications.

Experience

Work history, roles, and key accomplishments

Business Development Manager

CLEAN i.T app

Sep 2025 - Jun 2026 (9 months)

Developed and managed partnerships across real estate, hospitality, yacht companies and corporate facilities, securing collaborations with major firms. Led five business pillars and supported a €400K investment round through forecasting and CRM analysis.

Partnership Management Business Development Forecasting CRM Analysis Digital Product Development CSR Customer Loyalty ERP Ecommerce

Customer Experience Specialist

CLEAN i.T app

May 2024 - Aug 2025 (1 year 3 months)

Delivered omnichannel support, resolving 95% of inquiries on first contact and contributing to a 20% improvement in customer satisfaction. Analysed customer feedback and service data, informing recommendations that increased repeat customer engagement by 10%.

Customer Support Omni Channel Support Data Analysis Customer Feedback Analysis Customer Satisfaction Improvement

Research Assistant – Sports Marketing Department

The American College of Greece

Jan 2025 - May 2025 (4 months)

Supported research on female footballers' social media and branding, contributing to reviews, surveys and data analysis from 400+ football players.

Research Data Analysis Survey Design Social Media Analysis Branding

Head of Finance & Board Member

WeFor (NGO)

Apr 2022 - Dec 2023 (1 year 8 months)

Managed and trained a 5-member team, developed EU grant proposals and sponsorship partnerships, and supported an annual budget of €60,000.

Team Management Grant writing Sponsorship Development Budget Management Training

Project Assistant

Athens Riviera Forum

May 2023 - Oct 2023 (5 months)

Supported the coordination and execution of an international forum uniting leaders from government, investment, business, and institutions. Coordinated communication with ministries and chambers of commerce, and assisted with sponsor engagement and management for 10 sponsors.

Event Coordination Stakeholder Communication Sponsor Management Compliance

Executive Assistant to the CEO

Chiltern Media

Jan 2023 - Sep 2023 (8 months)

Managed executive communications, briefings and logistics for 20+ client engagements; liaised with 50+ global industry contacts.

Executive Support Communication Management Logistics Client Engagement

Intern

Embassy of Greece in Berlin – Greek Trade Office

Mar 2023 - May 2023 (2 months)

Represented Greece at the ITB Berlin International Tourism Convention, engaging with 50+ international stakeholders. Conducted market research and analysis on tourism and trade sectors, and provided real-time interpretation and translation for 20+ meetings.

Market Research Data Analysis Interpretation Translation Stakeholder Engagement Event Representation

Education

Degrees, certifications, and relevant coursework

Imperial College London

MSc, Innovation, Entrepreneurship & Management

2026 -

Pursuing an MSc in Innovation, Entrepreneurship & Management, with relevant modules including New Venture Creation, Strategic Management, and Design Thinking for Innovation & Impact.

The American College of Greece, Deree

BSc, Marketing

2020 - 2025

Grade: 3.86/4

Activities and societies: Latsis Foundation Scholar; Petros & Ritsa Koumettis Scholar; International Honor’s Program; Merit Scholarship from ACG.

Graduated first in class with a BSc in Marketing, achieving a GPA of 3.86/4, Summa Cum Laude, and recognition as a Scholar of the Center of Excellence and Sustainability.

London School of Economics and Political Science

Study Abroad Course, Leadership in Organizations

2024 - 2024

Grade: A+

Completed a study abroad course in Leadership in Organizations, earning a grade of A+.

Panteion University of Social and Political Sciences

BA, International European and Regional Studies

2019 - 2024

Grade: 7.95/10

Activities and societies: Member of TEDx University Organizing Committee

Earned a BA in International European and Regional Studies with a GPA of 7.95/10 (Very Good), and was a member of the TEDx University Organizing Committee.