At K RESOURCING DOOEL, where I’m employed by “LIFT,” I support clients with onboarding, account configuration, training, and ongoing software issues. I gather client requirements and translate requests into functional requirements, then work with developers to discuss feasibility and solutions.
At PABAU DOO SKOPJE, I supported key accounts, created JIRA tickets, and performed regression testing to validate software functionality. Earlier, as a Customer support representative at Slice, I handled customer and restaurant inquiries through calls, email, SMS, and chat.
