At Sainsbury's, I managed daily store operations as Customer and Trading Manager, including opening and closing procedures, staff scheduling, and shop-floor standards.
I also directed cash operations, overseeing safe balancing, cash transfers for bank deposits, till replenishment, and the cash office colleague.
Earlier at Sainsbury's, I supervised customer service operations, handled customer complaints, and trained new colleagues on till operations.
At Ground Control Ltd, I managed key accounts, handled client and field-team inquiries, coordinated contract renewals, and created gritting maps for snow clearance operations.
