Redi Nika
@redinika
Customer support professional at One Albania who handled service questions by phone and assisted in-store customers.
AlbaniaWhat I'm looking for
At One Albania, I responded to customer questions and helped with service-related issues by phone. I also assisted customers in a physical store and supported sales of products and services.
As a Sales Agent, I spoke with potential customers, identified their needs, and presented relevant products or services. I’m interested in building a long-term career in IT support, learning technical troubleshooting, and helping users resolve issues clearly and efficiently.
Experience
Work history, roles, and key accomplishments
Sales Agent
One Albania
Communicated with potential customers, identified their needs, and presented relevant products or services. Supported sales activities and maintained professional customer communication.
Customer Support Operator & In-Store Sales
One Albania
Responded to customer questions and helped with service-related issues by phone. Assisted customers in a physical store and supported sales of products and services.
Tourist Guide
One Albania
Guided tourists and communicated with visitors to provide helpful information and a positive experience.
Education
Degrees, certifications, and relevant coursework
Kolë Idromeno High School
High School Diploma, General Studies
Currently completing the final year of high school after a two-year break taken to work.
Availability
Location
AlbaniaAuthorized to work in
Job categories
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