@arjetadema
Customer Service Agent at Selecta, handling customer requests by phone and email.
AlbaniaAt Selecta, I handle customer service requests through calls and emails in English.
Previously, I handled email and inbound call requests at Transcom in English and Spanish. My earlier customer service work included inbound support at Selecta and Teleperformance.
I also worked as an Inbound Operator at Albacall and an Outbound Operator at Tregi Marketing Group. I use customer service platforms and remote communication systems, and have experience with MS Office and basic JavaScript.
Work history, roles, and key accomplishments
Selecta
Jan 2025 - Present (1 year 10 months)
Handles customer service requests via calls and emails in English.
Transcom
Jan 2022 - Jan 2025 (3 years)
Provided customer service support via email and inbound calls in English and Spanish.
Selecta
Jan 2022 - Dec 2022 (11 months)
Handled inbound customer service calls.
Provided customer service support for inbound calls in English.
Albacall
Jan 2015 - Dec 2021 (6 years 11 months)
Handled inbound calls in English and Albanian.
Tregi Marketing Group
Jan 2012 - Dec 2015 (3 years 11 months)
Conducted outbound calls in English.
Degrees, certifications, and relevant coursework
2012 - 2016
Pursued studies at the Agricultural University of Tirana from 2012 to 2016.
2008 - 2012
Attended Aleks Buda High School from 2008 to 2012.
Full English Language Course, English Language
2008 - 2009
Completed a full English language course from 2008 to 2009.
Software and tools used professionally
AlbaniaYou can contact Arjeta and 600K+ other talented remote workers on Himalayas.
Message ArjetaSign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
Join the remote work revolution
Himalayas is the best remote job board. Join over 1,000,000+ job seekers finding remote jobs at top companies worldwide.
Gladiola Bregu
Sales Agent, Sales Management Company
Valdrin Murati
Customer Service Representative, Klarna WeAreFiber
Eldi Halili
Call Center Operator, Fast Call
Elga Hoxha
Internship in Support and Administration, Xenia Balkan Shpk
Laura Muco
Invigilator, British Council
Elsona Sinanaj
Customer Service Representative, Teleperformance Albania
Uesla Shabani
Customer Service Representative, Teleperformance
Sabrina User
Customer Support Representative, International BPO Company
Shazimete Kaba
Mail and Chat Operator, Teleperformance
Egeralda Cala
Customer Service Specialist (Spanish Language), Various Companies / Offices