Elda Jones

I am a highly motivated and hardworking individual with a strong background in facilities management, office administration, and customer experience. My experience at the Kenya Revenue Authority has equipped me with the skills to optimize workflows and drive organizational success through effective data analysis and project management. I thrive in environments where I can leverage my analytical, organizational, and communication skills to deliver value in program management and compliance contexts.

During my internship, I successfully reviewed and updated Service Level Agreements, coordinated third-party service contracts, and ensured the proper maintenance of office premises. My role involved not only managing facilities but also enhancing customer experience by resolving queries and ensuring satisfaction. I am passionate about contributing to an organization that values excellence and has a clear vision for the future.