Open to opportunities

nelly kiplimo

@nellykiplimo

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Goal and results oriented professional with strong customer relationship skills.

Kenya

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What I'm looking for

I am looking for a career opportunity that will utilize my skills and experience to benefit customer retention and business growth. I am committed to achieving targets and set goals for the organization, and I am dedicated to being the best at my line of work.

I am a dedicated and results-driven professional with a strong passion for customer retention and business growth. With a solid background in management, customer relationship, organization, and communications, I am confident in my ability to add value to any organization. I am a cross-functional team builder and a dedicated problem solver with a strong sense of humor and a willingness to broaden my horizons while increasing my knowledge base.

Throughout my career, I have demonstrated my ability to work well both individually and with others, exceeding customer expectations while maintaining a great representation of my employer. I am committed to achieving targets and set goals for the organization, and I am dedicated to being the best at my line of work.

I possess excellent organization and time management skills, leadership skills, and critical thinking and problem-solving skills. I am an effective communicator with strong written and oral skills, and I am proficient in computer skills, including MS Office.

Experience

Work history, roles, and key accomplishments

Current

Office Assistant

Current

Independent Electoral and Boundaries Commission

Mar 2016 - Present (9 years 2 months)

As an Office Assistant, I managed the reception desk, handled correspondence, and provided customer service. I assisted the County Election Manager with daily tasks, maintained records, and facilitated communication between voters and the organization. My role included clerical duties, procurement of office supplies, and ensuring office cleanliness.

Customer Service Office Management Communication Skills MS Office Data Collection Problem Solving Time Management Public Relations

Presiding Officer

Rift Valley Technical Training Institute

Mar 2021 - Mar 2021 (0 months)

As a Presiding Officer for the Student Council Election, I supervised polling activities, ensured compliance with health protocols, and maintained order at the polling station. I was responsible for the distribution of materials and the counting of votes.

Public Speaking Team Leadership Compliance Management Event Coordination Communication Skills Problem Solving

Deputy Presiding Officer

Independent Electoral and Boundaries Commission

Mar 2021 - Mar 2021 (0 months)

In the role of Deputy Presiding Officer, I supported the Presiding Officer by welcoming voters, supervising clerks, and ensuring the voting process was conducted smoothly. I also managed the sanitization of materials and ensured the safe return of election materials.

Communication Skills Teamwork Problem Solving

Education

Degrees, certifications, and relevant coursework

Moi University

Bachelor of Business Management, Business Management

2010 - 2014

Studied Business Management with a focus on Purchasing and Supply Option, gaining knowledge in procurement processes, supply chain management, and business operations.

Kenya Institute of Management

Diploma in Business Management, Business Management

2007 - 2009

Completed a Diploma in Business Management, which provided foundational knowledge in management principles, organizational behavior, and business strategy.