Wilma Nyamongo
@wilmanyamongo
Skilled professional in Development Studies and Pension Administration.
What I'm looking for
I am a dedicated professional with over seven years of experience in Development Studies, Pension Administration, and Monitoring and Evaluation. My journey has equipped me with a diverse skill set, including project management, customer service, and data management. I thrive in environments that value teamwork and creativity, and I am passionate about contributing to organizational success.
In my current role as an Administrative Officer at Kisii County Government, I have streamlined office processes and improved administrative systems, ensuring efficient operations across departments. My previous experience as a Pension Administrator at Benefits At Work Ltd allowed me to enhance client satisfaction and manage complex pension cases effectively. I am committed to continuous learning and growth, and I look forward to bringing my expertise to a new organization.
Experience
Work history, roles, and key accomplishments
Administrative Officer
Kisii County Government
Feb 2021 - Present (4 years 5 months)
Streamlined office processes and implemented efficient administrative systems. Oversaw daily activities, supervised staff, organized meetings, and managed sensitive data. Prepared reports and maintained effective communication between the Sub County Administrator and stakeholders.
Pension Administrator
Benefits At Work Ltd
Oct 2017 - Nov 2019 (2 years 1 month)
Oversaw pension scheme administration, improved processes for client satisfaction, managed complex cases, and ensured compliance with regulations. Developed training materials and maintained strong stakeholder relationships.
Intern
Ministry of East African Community, Labour and Social Protec
May 2016 - Jul 2016 (2 months)
Streamlined office processes, conducted research, and supported staff in daily tasks. Participated in fieldwork related to social development and registered community groups.
Education
Degrees, certifications, and relevant coursework
Kenya Institute of Management
Certificate of Monitoring and Evaluation, Monitoring and Evaluation
2021 -
Grade: Competent
Institute of Pension Management
Certificate of Pension Management, Pension Management
2019 -
Grade: Competent
Jomo Kenyatta University of Agriculture and Technology
Bachelor of Development Studies, Development Studies
2016 -
Grade: Second Class Upper Division
Limuru Girls School
Kenya Certificate of Secondary Education, Secondary Education
2012 -
Grade: B+
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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