Open to opportunities

Ekta Goel

@ektagoel

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Results-driven Business Analyst with over 8 years of experience

Ireland

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What I'm looking for

Seeking a challenging role that leverages my business analysis skills to drive process improvements and enhance operational efficiency, while providing opportunities for growth and professional development.

As a seasoned Business Analyst with a proven track record of driving process improvements and enhancing operational efficiency, I leverage my expertise in business process analysis, process mapping, and documentation to deliver high-impact results. With a strong background in collaborating with subject matter experts and cross-functional teams, I excel in identifying opportunities for process enhancement and developing comprehensive business process documentation.

Throughout my career, I have demonstrated my ability to stay updated on industry best practices and trends in business process documentation and technical writing. My proficiency in Agile and Waterfall methodologies, coupled with my technical skills in data analysis and technical writing, enables me to drive projects forward with precision and accuracy.

I am a results-driven professional with a passion for process improvement and a keen eye for detail. I thrive in fast-paced environments and am committed to delivering exceptional results that meet and exceed stakeholder expectations.

Experience

Work history, roles, and key accomplishments

Business Analyst

Recoveries Corporation Holdings Pty Ltd

Nov 2022 - Jan 2024 (1 year 2 months)

Managed a high-profile merger project, achieving a 98% stakeholder satisfaction rate and a 15% increase in project success rates. Developed comprehensive business process documentation and identified opportunities for process improvement, resulting in a 15% reduction in process delays.

Business Process Analysis Stakeholder Management Project Management Process Mapping Change Management Agile Methodologies Technical Writing Communication Data Analysis

Business Support Analyst

Illion Group

May 2021 - Nov 2022 (1 year 6 months)

Created process maps for multiple business functions, streamlining operations and reducing process delays. Managed requirements documentation for complex projects, contributing to improved alignment with business needs and a 10% increase in project success rates.

Process Mapping Agile Methodologies Project Management Business Process Analysis Stakeholder Engagement Communication Data Analysis Change Management

Quality Analyst

Probe Group

Jan 2020 - Apr 2021 (1 year 3 months)

Generated progress reports with high data validation accuracy, reducing reporting time and improving data reliability. Conducted QA testing to ensure system designs met business requirements, achieving a 99% accuracy rate.

QA Testing Data Validation Reporting Process Improvement Risk Mitigation Communication Stakeholder Management Analytical Skills Problem Solving Technical Writing

Business Analyst

Konze

Oct 2019 - Dec 2019 (2 months)

Maintained Power BI dashboards to enhance decision-making efficiency and created test procedures to identify system gaps. Planned and developed business processes, boosting efficiency and cutting operational costs.

Power BI Business Process Testing Data Analysis Workflow Optimization Communication Stakeholder Engagement Project Management Process Mapping Technical Writing

Analyst

Colt Technologies

Feb 2015 - Jan 2017 (1 year 11 months)

Supported process improvements that increased operational efficiency through effective ETL processes. Improved project success rates by aligning requirements with strategic goals.

ETL Processes Data Mapping Project Management Process Improvement Communication Stakeholder Engagement Data Validation Analytical Skills Problem Solving

Business Analyst

MicroSpark Software Solution Pvt. Ltd.

Jun 2013 - Feb 2015 (1 year 8 months)

Assisted in requirements elicitation and improved documentation quality through meticulous process documentation. Contributed to overall project efficiency.