At Transamerica, I responded to customer inquiries about life insurance, retirement plans, annuities, and investment products. I helped clients understand policy details, update account information, and make premium payments.
I also explained Transamerica’s financial products and services, guiding customers toward options aligned with their financial goals.
At AdaEmmy Global Services, I handled customer inquiries through calls, email, social media, and live chat. I provided information about products, services, features, pricing, and policies.
At Coronation Insurance Plc, I answered questions about insurance products, claims, and premium payments. I guided customers through claims procedures and helped resolve complaints, escalating complex cases when necessary.
