Open to opportunities

Eidel Weiss

@eidelweiss

Message

Meticulous virtual assistant with expertise in administrative support.

Philippines

Message

What I'm looking for

I seek a role that values collaboration and offers opportunities for growth.

I am a dedicated virtual assistant with a strong background in administrative support and customer service. My experience spans various roles, including social media management and executive assistance, where I have honed my skills in coordinating complex tasks, managing schedules, and optimizing office procedures. I pride myself on my ability to convey complex information clearly and effectively, ensuring that all stakeholders are informed and engaged.

Throughout my career, I have successfully boosted social media engagement, growing a following from 5,000 to 1 million through strategic content creation and community interaction. My technical skills include proficiency in Google Suite and MS Office, enabling me to produce detailed reports and manage data efficiently. I am committed to delivering high-quality support and fostering positive relationships with clients and team members alike.

Experience

Work history, roles, and key accomplishments

Current

Content Moderator

Current

Discord

Jun 2021 - Jan 2024 (2 years 7 months)

Maintained community guidelines by moderating discussions and fostering a positive atmosphere. Organized events to enhance member engagement and addressed community concerns.

Content Moderation Community Engagement Conflict Resolution Communication Critical Thinking Team Collaboration

Back Office Logistics

Cardinal Health International Philippines

Apr 2023 - Jan 2025 (1 year 9 months)

Oversaw order processing and client scheduling while managing communications and data entry. Ensured high standards of professionalism and confidentiality.

Order Processing Data Entry Communication Scheduling SAP Salesforce Problem Solving

Virtual Executive Assistant

Delta Co

Dec 2017 - Jun 2021 (3 years 6 months)

Coordinated schedules, managed communications, and prepared reports for safety-related events. Recognized for resolving customer issues effectively through various communication channels.

Calendar Management Customer Support Report Preparation Communication Data Entry Problem Solving Research Travel Coordination Conflict Resolution

Inbound CSR

Waltermart

Oct 2020 - Jan 2021 (3 months)

Handled customer support and streamlined order processing. Collaborated with teams to enhance service quality and ensure compliance with industry standards.

Customer Support Order Processing Communication Team Collaboration Problem Solving Regulatory Compliance Data Entry Quality

Social Media Manager

Emman N

Apr 2015 - Jan 2017 (1 year 9 months)

Boosted followers from 5,000 to 1 million in under a year by creating emotionally resonant content and engaging with the community. Utilized analytics to refine posts and partnered with influencers to enhance visibility.

Social Media Management Content Creation Analytics Community Engagement Google Suite MS Office Customer Support Scheduling Data Entry

Education

Degrees, certifications, and relevant coursework

Airbnb

Hospitality Management

2022 - 2022

Gained practical experience in managing guest check-ins and property maintenance while ensuring high customer satisfaction through prompt issue resolution.

FEU Institute of Technology

Bachelor of Science, Civil Engineering

2018 - 2019

Pursued further studies in Civil Engineering, focusing on advanced engineering principles and practices. Enhanced research skills and project coordination abilities.

Mapúa University

Bachelor of Science, Civil Engineering

2014 - 2017

Studied Civil and Environmental Engineering, gaining a strong technical foundation to understand and convey complex information. Developed skills in office procedures and administrative support.