Open to opportunities

Dennis Mwangi

@dennismwangi1

Message

Highly organized Virtual Assistant with a focus on productivity enhancement.

Kenya

Message

What I'm looking for

I seek a role that values organization and efficiency, offering opportunities for growth.

I am a highly organized and proactive Virtual Assistant with over a year of experience in streamlining operations and enhancing productivity for businesses. My expertise lies in managing administrative tasks, including email and calendar management, data entry, and social media coordination. I have a proven ability to improve workflow efficiency, having successfully reduced scheduling time by 20% and increased client satisfaction through effective support.

In my role as a Freelance Virtual Assistant, I have managed client schedules, reducing conflicts by 20% while scheduling over 10 appointments weekly. I have also increased social media engagement by 20-25% through strategic content scheduling. My commitment to accuracy is evident in my data entry tasks, where I maintain a 98% accuracy rate, ensuring that all information is reliable and up-to-date.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelance

Jan 2023 - Present (2 years 5 months)

Managed client schedules, reducing conflicts by 20% and scheduling 10+ appointments weekly. Increased social media engagement by 20-25% through content scheduling. Resolved 7+ customer inquiries daily while maintaining high satisfaction.

Data Entry Social Media Management Customer Support Shopify WordPress wix Google Workspace Microsoft Office Suite Calendly Hootsuite

Education

Degrees, certifications, and relevant coursework

Nairobits

Certificate, Graphic Design & Virtual Assistant

Completed a comprehensive program in graphic design and virtual assistance, gaining proficiency in administrative tasks, social media coordination, and digital tools. Developed skills in streamlining operations and enhancing productivity for businesses.

Google Workshop

Certificate, Digital Marketing

Acquired foundational knowledge in digital marketing, covering various aspects of online promotion and strategy. Gained insights into effective digital campaigns and market analysis.

ABSA Ready to Work Certification

Certification, Professional Development

Completed a series of certifications focused on essential professional skills, including people skills, money skills, digital literacy, and time management. Developed competencies in entrepreneurial thinking and creative problem-solving.

The Gig Economy Certification

Certification, Gig Economy

Obtained certification in understanding and navigating the gig economy, focusing on the skills and strategies required for success in freelance and contract work. Gained insights into independent work models and market trends.