I'm building and supporting IT infrastructure at Helpitech, where I currently work as a Pleno IT Infrastructure Analyst after progressing from IT Support Analyst and N1 Technical Assistant.
I work with network administration, cybersecurity, systems management, Linux, Microsoft Windows, Windows Server, and operating systems. My background in Information Security Technology supports a practical focus on secure and reliable IT environments.
Earlier, I monitored digital performance across social media, Google, and search channels, supporting traffic, conversion, lead capture, and customer service. I also bring experience in client support, lead management, communication, and administrative operations.
