Eduardo Passos

Led commitments with clients from start to finish, planned and managed budgets and forecasts, oriented escalated situations and coordinated teams, ensured quality and timely delivery of artifacts, and managed client expectations and interactions.

Planned and accompanied medium/long-term AI strategies with clients, helped define solution scope and established milestones and results, reviewed and adjusted resources as needed, measured and reported progress and problems to C-level executives.

Managed project performance (scope, cost, schedule) using PMI and IBM WWPMM techniques, managed resources and communication with team and client, provided status updates to clients, optimized project performance and coverage.

Led the Brazilian team in RFP for VW, delivered all deliveries with high quality and within an aggressive timeline, conducted daily DD report and workshops, created a detailed report and presentation on conclusions, gaps, and lessons learned.

Engaged and intermediated with competence and accounts, ensured consistent and capacity response, adhered to global IBM guidelines and business controls, planned and operated financials, forecasting, and reconciliation.

Ensured successful solution launch according to global IBM standards and processes, ensured precise development and testing of solutions before production, implemented and maintained processes to ensure accurate information and prevent fraud.