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Edson Sepulveda

@edsonsepulveda

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Hospitality professional with operations and guest-service experience across international luxury properties.

Denmark

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What I'm looking for

I seek hospitality roles where I can manage operations, improve guest experience, and apply analytical skills in a collaborative, service-focused team.

I am a hospitality professional with hands-on experience in front office, housekeeping management, reservations, and kitchen operations across Denmark, Japan, Canada and Chile.

I have managed daily hotel operations as Manager on Duty, supervised housekeeping teams, and supported budgeting and inventory control while maintaining high cleanliness and service standards.

I have worked directly with guests handling check-ins and reservations at a luxury ski resort and supported fast-paced kitchen environments in restaurants, refining culinary support and operational efficiency.

I bring strong communication skills in Spanish and English, advanced Excel and Google Sheets proficiency, and foundational Python and SQL knowledge to improve processes and guest satisfaction.

Experience

Work history, roles, and key accomplishments

Kitchen Hand

Himitsu Ramen

Nov 2024 - May 2025 (6 months)

Assisted in food preparation and general kitchen operations in a fast-paced ramen restaurant, maintained cleanliness and supported chefs during peak service periods.

Food Preparation Kitchen operations Time Management Teamwork Food Safety

Front Office & Reservation Agent

MUWA

Jan 2024 - Oct 2024 (9 months)

Managed guest check-ins, reservations, and inquiries at a luxury ski resort, ensuring high levels of guest satisfaction and service quality.

Reserving Front Desk Operations Guest Service Communication CRM Problem Solving

Manager on Duty

H+ Balance Hotel Resort

Apr 2023 - Nov 2023 (7 months)

Oversaw daily hotel operations during afternoon shifts, coordinating front desk, housekeeping, and administrative functions to maintain service continuity.

Operations Management Inventory Management Customer Service

Assistant Executive Housekeeper

Königshof Hotel Resort

Jan 2023 - Mar 2023 (2 months)

Maintained high cleanliness standards for guest rooms and public areas, supervised housekeeping team and assisted with budgeting and inventory control.

Team Supervision Quality Control Inventory Control

Dishwasher & Kitchen Help

Bravo Cucina Ristorante

Dec 2021 - Nov 2022 (11 months)

Supported chefs with food prep and maintained kitchen cleanliness, contributing to efficient service of Italian cuisine including pasta and seafood.

Dishwashing Teamwork Time Management

Sales Representative

RCNitro SpA

Mar 2020 - Sep 2021 (1 year 6 months)

Developed and maintained customer relationships, promoted products and compiled reports on customer needs and competitive activity to identify sales opportunities.